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Sign In With Your Phone Number and an SMS Code

Pros sign in to the FixAm app or fixam.pro with their phone number and a 6-digit SMS code. No password. What to do if the code does not arrive.

FixAm has no passwords. To sign in as a pro, you type the phone number you joined with, and we text a 6-digit code to that number. The code proves the phone is yours. It works the same in the FixAm app and on fixam.pro.

Sign in on the app

  1. Open the FixAm app and tap the Join tab at the bottom.
  2. On Provider Login, type your phone number, for example 024 123 4567.
  3. Tap Continue.
  1. On Enter Verification Code, type the 6-digit code from the SMS.
  2. Tap Verify. Your dashboard opens, and the Join tab becomes Dashboard.

The app keeps you signed in for up to 30 days. After that it asks for a new code.

To sign out, scroll to the bottom of the dashboard and tap Log out. It is also in the More tab.

Sign in on fixam.pro

  1. Go to fixam.pro and tap Log in at the top of the page.
  2. Under Registered phone, type your number and tap Send code.
  3. Type the code under Verification code and tap Log in.

Your pro page opens with tabs for Analytics, Reviews, My Work, Certifications, Edit Profile and Business. Invoices, receipts and earnings are in the app only.

Typed the wrong number? Tap Use a different number and start again.

If the page says No provider account found with this number, check you typed the number you joined with. Not joined yet? Use Join as a Pro. Joining is free.

The code did not arrive

Each code works for 10 minutes.

  • Wait a minute. SMS can be slow on some networks.
  • Check the number has no missing or extra digits.
  • Make sure the phone has signal and is not blocking messages from unknown senders.
  • In the app, tap Resend Code once the 60-second timer runs out.

You can ask for 3 codes in 5 minutes. After that you see Too many attempts. Try again in a few minutes. Wait 5 minutes before you try again.

Still nothing? Message the FixAm team on WhatsApp at +233 24 055 5040 and we will check the number on your account.

Lost your phone or changed your number

The code always goes to the number on your account. If you lost the SIM, get a replacement SIM for the same number from your network. Once it works, you can sign in as before.

If you now use a new number, you cannot change it yourself, because the number is your login. The FixAm team can change it for you. Change your phone number or main trade explains what to send.

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