Edit Your Profile, Photo, Area and Trades
Change your bio, photo, cover, service area and extra trades. Most edits go to a quick review before they show. Here is what to expect and why.
Your profile is what customers judge you by, so keep it current. You can change your photo, cover, bio, area, languages, services and extra trades from the FixAm app or on fixam.pro. A person on the FixAm team checks each change before customers see it.
What you can change
- Open the FixAm app and tap the Dashboard tab.
- Under Quick actions, tap Edit profile.
- Change what you need:
- Profile Photo: a clear photo of your face.
- Cover Photo: the wide picture at the top of your profile. A photo of your work or your shop works well.
- Bio: what you do, where, and for how long.
- Years of Experience.
- Service Area: the area customers search for.
- Languages spoken: tick each language you speak with customers.
- Your trades and Services you offer (see below).
- Tap Save Changes. The app says Profile changes submitted for review.
Your name and phone number are not on this screen. Your name comes from your Ghana Card check. Your phone number is your login, so the team changes it for you.
Add up to 2 extra trades
Your main trade is fixed. Under Your trades, you can add up to 2 more, for example an electrician who also installs CCTV.
- In Your trades, tap Add another trade and pick from the list.
- To remove an extra trade, tap the cross next to it.
- Tap Save Changes.
The team checks new trades before they show on your profile. Only add work you do well and would be happy to be reviewed on. Each extra trade also adds its list of services, which you can pick from under Services you offer. Choose the services you offer explains how.
Why edits wait for review
Customers trust FixAm profiles because a person checked them. That trust would not last if anyone could change their photo or trade overnight without a look. So every change to your profile text, photos, area, languages, services or trades goes to the team first.
While a change waits, your current profile stays live and nothing disappears. When the team decides, you get a notification:
- Changes approved: the new version is now on your profile.
- Changes not approved: the old version stays. The message gives the reason, and you also get an SMS. Fix it and save again.
Make sure notifications are on so you do not miss either one. Turn on notifications shows how.
You can also edit on the website. Sign in at fixam.pro and open the Edit Profile tab.
Changing your main trade
Your main trade decides where you appear in search, so you cannot change it yourself. If you have moved into a different trade, contact the FixAm team on WhatsApp at +233 24 055 5040 or email hello@fixam.pro with your name, your phone number and the new trade. Change your phone number or main trade lists what to send.